Last Updated: [2025/07/16]

Welcome to URBAN RUG at urbanrug.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase through our WooCommerce store.

1. Information We Collect

When you visit or make a purchase from urbanrug.com, we may collect the following information:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment details.
  • Order Details: Items purchased, order total, and order history.
  • Account Information (if applicable): Username, password.
  • Technical Information: IP address, browser type, referring/exit pages, and other standard web log data.
  • Cookies and Usage Data: Cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate order updates, offers, and relevant news (if opted in).
  • Improve our website and customer service.
  • Prevent fraud and ensure website security.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Payment processors (e.g., Stripe, PayPal).
  • Shipping companies (to deliver your orders).
  • WooCommerce-related plugins for functionality.
  • Legal authorities when required by law.

4. Cookies

Our website uses cookies to:

  • Keep your shopping cart active.
  • Recognize your device on return visits.
  • Analyze traffic patterns for site improvement.

You can manage cookie preferences in your browser settings.

5. Data Security

We implement security measures to protect your personal data, including SSL encryption and secure payment gateways. However, no method of transmission is 100% secure.

6. Your Rights

Depending on your jurisdiction (e.g., EU residents under GDPR):

  • You can request access to, correction of, or deletion of your personal data.
  • You may object to data processing or request data portability.

To exercise these rights, contact us at [info@urbanrug.com].

7. Retention of Data

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

URBAN RUG
Email: [info@urbanrug.com]
Website: https://urbanrug.com