- By ordering any of our products, you agree to be bound by these terms & conditions.
- All personal information you provide us with or that we obtain will be handled by Urban Rug as responsible for the personal information.
- The price applicable is set at the date on which you place your order.
- Urban Rug reserves the right to amend any information without prior notice.
Customs And Import Taxes
- Buyers are responsible for any customs and import taxes that may apply.
- We’re not responsible for delays due to customs.
- We gladly accept returns and exchanges. Just contact us within 7 days of delivery.
- Ship items back to us within 10 days of delivery.
- Our refund process starts when the item arrive our warehouse and checked. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Buyers are responsible for return shipping costs.
- All items are shipped within 2 business day.
- Our estimated delivery time depends on your region (2-7 days).
- We have worldwide free shipping, except following countries there is +40$ shipping cost because of FedEx shipping policy ( All of Africa, South America, Albania, Azerbaijan, Bahamas, Barbados, Belarus, Bosnia Herzegovina, Bulgaria, Czech Republic, Armenia, Cyprus, Georgia, Croatia, Kazakhstan, Hungary, F.Y.R. Macedonia, Moldova, Uzbekistan, Romania, Russia, Slovakia, Slovenia, Ukraine, Greece, Malta)